Cloud & Phone System Administration
Someone new starts Monday and needs email, a phone extension, and the right software. Someone leaves and still has access to everything. The auto-attendant still announces an employee who left last year. These small jobs pile up, and in most small businesses they land on whoever is least busy. We take them off your plate.
Platforms We Support
- Google Workspace — Gmail, Drive, Calendar, shared drives, and user accounts.
- Microsoft 365 — Outlook, Teams, OneDrive, SharePoint, and user accounts.
- Adobe — Acrobat and Creative Cloud licenses and user access.
- RingCentral — users, extensions, call routing, and auto-attendants.
- Nextiva — users, extensions, call routing, and auto-attendants.
- Something else? — if you use a platform that isn’t listed here, tell us about it in the form below and we’ll let you know if we can support it.
What We Handle
- New hires — accounts, email, phone extension, and software access set up and ready on day one.
- Departures — access shut off promptly, files and email preserved, and licenses freed up so you stop paying for them.
- Licenses and seats — keeping track of what you’re paying for and making sure it matches the people actually using it.
- Phone system changes — call routing, business hours, holiday greetings, hunt groups, and auto-attendant menus.
- Security basics — password resets, two-step sign-in, and making sure former employees can’t get back in.
- Dealing with the provider — we open the support tickets and sit on hold, so you don’t have to.
What You Get
- One person to call for all of it, instead of five different provider support lines.
- Changes made correctly the first time, by someone who has run these systems at scale.
- A simple record of your accounts, licenses, and settings, so nothing lives only in one person’s head.
- Ongoing monthly support, or help with a one-time project. Whichever fits.
We’ve Done This From The Inside
Before Compass Apex, Bob led technology for a mortgage lender as it grew from seven branches to 40 and past 200 employees. That meant a steady stream of new hires, departures, and office openings, each one needing accounts, licenses, and phones set up correctly. He also moved the company from an aging on-site phone system to a cloud-based one. Small businesses deal with the same work on a smaller scale, usually without anyone whose job it is.
What Happens Next
Fill out the short form below. We’ll reach out to talk through your setup and what you need, then send you a written proposal. Nothing is owed and no work begins until you’ve agreed to move forward.